Privacy Policy

1. Introduction

Live Easy Home Care LLC (“Live Easy Home Care,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request information about our services, apply for employment, or communicate with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and other contact information you voluntarily provide.

Service Information: Information related to your home care inquiries, requested services, appointment scheduling, care coordination, and communications with our team.

Health-Related Information: If necessary to provide or coordinate home care services, we may collect health-related or other sensitive information. Such information is handled in accordance with applicable privacy laws and additional protections where required.

Employment Information: If you apply for a position with us, we may collect information included in your application, resume, qualifications, employment history, and other information necessary for recruitment and hiring.

Website and Technical Information: We may automatically collect information such as your IP address, browser type, device information, pages visited, referral sources, and website usage through cookies and similar technologies.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to questions, requests, and inquiries.

  • Provide information about our home care services.

  • Schedule consultations, appointments, and service-related communications.

  • Coordinate care and communicate with clients, authorized family members, caregivers, and representatives, as permitted by law.

  • Process job applications and communicate with prospective employees.

  • Send appointment reminders, service updates, administrative notifications, and other requested communications.

  • Send promotional messages when permitted and when appropriate consent has been obtained.

  • Operate, maintain, troubleshoot, and improve our website and services.

  • Protect against fraud, unauthorized access, and other security risks.

  • Comply with applicable laws, regulations, and legal obligations.

4. SMS and Text Messaging Privacy

Live Easy Home Care LLC may use text messaging to communicate with individuals who have provided their phone numbers and given appropriate consent.

Depending on your preferences and the nature of your relationship with us, messages may include appointment reminders, scheduling updates, responses to inquiries, service-related notifications, employment communications, and promotional messages where separately authorized.

Mobile information and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver text messages and operate our communications systems, solely as necessary to provide those services and subject to applicable privacy requirements.

Message frequency varies depending on your interactions with us. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information listed below. Opting out of promotional messages does not necessarily stop service-related communications that we are legally permitted or required to send through other channels.

Consent to receive marketing text messages is not a condition of purchasing services or receiving care.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to improve functionality, understand website traffic, remember preferences, and evaluate the performance of our website.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required, we will request consent for nonessential cookies or tracking technologies.

6. How We Share Information

We do not sell your personal information for money. We may disclose information in limited circumstances, including:

  • Service Providers: Vendors that support our website, appointment scheduling, customer communications, information technology, and business operations.

  • Care Coordination: Caregivers, authorized representatives, healthcare professionals, or other parties involved in providing or coordinating services, when permitted or required by law.

  • Legal Requirements: Government agencies, regulators, courts, or law enforcement when disclosure is required by law or necessary to protect legal rights and safety.

  • Business Operations: In connection with a merger, restructuring, transfer of assets, or similar business transaction, subject to applicable legal protections.

We do not share mobile messaging consent or mobile phone numbers with third parties or affiliates for their own marketing purposes.

We may use or disclose personal information for other purposes with your consent or as otherwise permitted by applicable law.

7. Health Information and Confidentiality

We take the privacy of client information seriously. Where applicable, Live Easy Home Care LLC handles protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), its implementing regulations, and other applicable federal and state privacy laws.

Access to sensitive information is limited to authorized individuals who need it for legitimate business, care-related, or legally permitted purposes. Additional privacy notices or authorizations may apply to information collected in connection with specific care services.

Please avoid sending sensitive medical information through ordinary website forms, email, or text messages unless we have specifically instructed you to use an appropriate secure method.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, meet legal or regulatory obligations, resolve disputes, and enforce agreements.

Health records and other regulated information may be retained for periods required by applicable law.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to exercise other rights regarding its use.

You may also opt out of marketing emails by using the unsubscribe link included in the message and opt out of SMS messages by replying STOP.

To submit a privacy-related request, contact us using the details provided in the Contact Information section. We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law or for legitimate business purposes.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, scheduling tools, or other services. These third parties may have their own privacy policies and practices.

Live Easy Home Care LLC is not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children through the website in a manner prohibited by applicable law.

Parents, guardians, or authorized representatives may contact us with questions about information submitted on behalf of a minor. We will handle such information in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, information practices, or legal requirements. Any updates will be posted on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how we protect personal information.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Live Easy Home Care LLC

Phone: (201) 735-2202

Email: [email protected]

Englewood Office:
61 West Palisade Avenue, Suite 2B
Englewood, NJ 07631

Morristown Office:
55 Madison Avenue, Suite 400
Morristown, NJ 07960

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.

Copyright © 2026 Live Easy Home Care LLC